Softub Annual Motor Service & Health Check

How this service works

Once you have purchased your Softub servicing package, we'll send you with a box for your Softub motor unit.  When you have drained the Softub, disconnect the Hydromate, and place it in the provided box. Notify us when it is ready for collection. (Ensure all the water is out of the pipework before boxing it up!) We can then agree a day for the courier to collect it!

What the Softub Annual Motor Service  & Health Check Includes

• One of our experienced engineers will first make a visual inspection of the wiring to check for over heated/ melted wiring.
• We will replace the Capacitor. This is a part that starts the motor every time and does wear. Early replacement ensures continued smooth operation.
• Check the light transformer works. (additional cost if needs replacing)
• Check the condition of the Noise Reduction Foam and advise. (This sometimes disintegrates over time)
• We will check all seals and replace if any signs of wear are detected helping to avoid future leaks.
• Check for visual sign that impeller and shaft are in good order- no obvious signs of a leak or any cracking on the impeller.
• Pressure wet test unit and check Impeller seal is not leaking and all other joints are water tight.
• We will also clean the motor fabric and apply a protector.
• We will then advise on any issues we may find and advise a corrective course of action. Once the unit is ready to be returned we will agree a date to come back to you.

We would recommend you have this service if your Softub is around 3 years old and annually thereafter.